Maintenance and after-sales service
Our dedicated team is ready to meet all your needs and keep your sushi machines running smoothly, 24/7.
Whether you need repairs, spare parts or technical advice, we're here to provide you with a reliable service.
to ensure your ongoing satisfaction.
Without the after-sales service contract and for a 30-minute call to our telephone support service
you will be billed €85.00 excluding VAT, then €40.00 excluding VAT for each additional 30 minutes
What our maintenance support includes :
At your service 24/7
Our 24/7 maintenance service is designed to meet all your needs, whenever they may arise. We understand the importance of keeping your machines in perfect working order, which is why our qualified team is available at all times, including bank holidays.
Spare parts in stock
Thanks to our wide selection of available parts, we can respond quickly to your needs and minimise downtime. You can rely on our reliable, high-quality stock of spare parts to keep your business running.
A team of technicians
Our maintenance service offers a team of expert technicians dedicated to restaurateurs, providing fast, efficient support to ensure that your machines continue to run smoothly, maximising productivity and quality in the kitchen.
Choose the plan that suits your needs
- 20% discount on spare parts
- Access to the Sushi Robots application
PLAN 1
Access to telephone support with Sushi Robots technicians, with no limit to the number of machines, 24/7 and in 8 languages.
Access to our mobile application Sushi Robots to view your machines, track your telephone support calls and access our database of troubleshooting videos for the most common errors.
20% discount on spare parts!
200 excl. tax/year/shop
PLAN 2
Access to map 1
+ 1 maintenance visit per year
+ (Re)training your staff
525 excl. tax/year/shop
575 excl. tax/year/shop
625 excl. VAT/year/shop
675 excl. tax/year/shop
725 excl. tax/year/shop
PLAN 3
Access to plans 1 and 2
+ 1 breakdown service per year within 15 days
525 excl. tax/year/shop
575 excl. tax/year/shop
625 excl. VAT/year/shop
675 € /year /shop
725 excl. tax/year/shop
+ €350 excl. tax/year/shop
